DoH launches Robotic Process Automation to support future-centric capacity building

In a continuous bid to elevate workforce productivity and improve sector outcomes, the Department of Health – Abu Dhabi (DoH), launches the Robotic Process Automation (RPA), an incisive tool that digests and automates common processes such as auditing of healthcare professionals and licensing requests. Through RPA, DoH seeks to provide smart services and an effortless customer experience in Abu Dhabi utilising the latest machine learning tools.

 

On the side-lines of its participation at GITEX Global 2022, DoH unveiled the distinctive tool to visitors in the presence of HE Abdulla Mohammed Al Hamed, Chairman of the Department of Health – Abu Dhabi (DoH), HE Dr. Jamal Mohammed Al Kaabi, Undersecretary of DoH and Eng. Fares Khalifa Saeed Al Dhaheri, Acting Executive Director of Support Services Sector at the Department of Health – Abu Dhabi (DoH).

 

Contributing to the Abu Dhabi digital transformation agenda, DoH will leverage the automation of specific services to support increased skill development within the Department. The RPA will increase efficiency and maintain round the clock operations of healthcare services resulting in an unparalleled healthcare journey for customers as well as the tasked workforce.

 

Boosting the future of healthcare services in Abu Dhabi, the new innovative tool is sought to raise the productivity and quality of services by more than 80% while reducing the duration to complete processes by 90%. Positioning DoH at the forefront of innovation and digital services, RPA will enable the Department’s workforce to focus on the development of processes and drive extraordinary human potential hence increasing employee productivity.

 

Eng. Fares Khalifa Saeed Al Dhaheri, Acting Executive Director of Support Services Sector at the Department of Health – Abu Dhabi (DoH), said: “In further contribution to Abu Dhabi’s pioneering digital healthcare model, DoH continues to set the stage for a future driven by technology, innovation and artificial intelligence, to further enhance the quality of the healthcare sector outcomes. DoH is committed to creating a world-class digital healthcare ecosystem enabled by AI solutions that unlock efficiencies at scale. We aim to continue utilising emerging technologies such as RPA to automate repetitive mundane tasks while allowing our workforce to focus on insight-driven activities and operations.”

 

The Department of Health – Abu Dhabi (DoH) is inviting guests to visit its stand and view the latest healthcare technologies and innovations of Abu Dhabi’s healthcare sector. The DoH stand is under the Abu Dhabi Digital Authority (ADDA) pavilion, located in Sheikh Saeed Al Maktoum Hall, Stand No. 28.

 

Source: Department of Health Abu Dhabi

Dubai Police launches new version of its smart app in seven languages

DUBAI, The Dubai Police General Command has announced the launch of the new version of its smart application, which includes 70 services developed using the latest programming languages, techniques, and artificial intelligence solutions.

 

The updated Dubai Police smart app is available seven languages: Arabic, English, Russian, German, Chinese, French, and Spanish.

 

This announcement came during the second day of GITEX Global 2022, held at Dubai World Trade Centre.

 

Major General Khalid Nasser Al Razooqi, Director of the General Department of Artificial Intelligence at Dubai Police, said that the latest update to the smart app features several services that provide an exceptional customer experience. “To make the login process more accessible, customers can now sign in to the Dubai Police app using the face recognition feature,” he added.

 

Major General Al Razooqi pointed out that the new update also includes a “Dashboard”, which contains personal information, e-cards, and all transactions offered to the customer, in addition to statistics showing the percentage of services usage and traffic violations recorded on the traffic file.

 

Al Razooqi indicated that the smart app had been developed to provide serious accident detection, such as a car collision, and send out a distress signal (SOS) in case of a severe traffic accident without human intervention. “It also includes a new feature that notifies users of temporary street closures and major traffic accidents.”

 

“When a major accident that calls for a temporary road closure is reported to the Command and Control Room or police patrols, road users will be then notified via the Dubai Police app so they can seek alternative routes and avoid congestions,” Al Razooqi explained.

 

Maj. Gen. Al Razooqi indicated that the new update includes the “Smart Volunteer” feature, which enables volunteers to register and receive distress requests from the Dubai Police app users at any time, thus raising the culture of assistance among community members and creating a safer society.

 

Al Razooqi confirmed that the smart app includes new characteristics to protect women and children and support all vulnerable groups. This feature allows them to request assistance in emergencies, anytime and anywhere.

 

“The Dubai Police’s updated smart app includes a feature for visually impaired people to enable them to request assistance and submit complaints and suggestions. It also contains a camera reading for blind people, which processes captured images,” Al Razooqi added.

 

Source: Emirates News Agency

DIEZ, du partner to expand free zone’s portfolio of competitive features and incentives

DUBAI, Dubai Airport Free Zone (DAFZ), part of Dubai Integrated Economic Zones (DIEZ), and du, part of Emirates Integrated Telecommunications Company, have partnered to offer exclusive benefits to companies based in the free zone, as part of its efforts to expand DAFZ’s portfolio of competitive features and incentives.

 

A signing ceremony to mark the partnership was held at GITEX GLOBAL 2022, and was attended by top representatives and employees from both parties.

 

As part of the agreement, DAFZ will promote du as a preferred communication service to new companies who register or lease office spaces or acquire commercial permits at the free zone. In addition, du will act as a strategic partner for DAFZ’s “Hayak” programme, which caters to more than 18,000 employees working in more than 2,200 companies across 20 sectors that have their regional headquarters in the free zone. du will provide members with a range of exclusive offers and privileges from essentials to luxuries from major brands in a diverse range of fields and sectors.

 

The partnership will also see du provide a package of communications services to new businesses in the free zone to enable them to establish themselves with greater ease. These benefits will be offered to businesses once they receive their licence. In addition, du will follow up with businesses in the free zone and gather their input and feedback on their services to ensure their communication requirements are being fulfilled. A client service centre, equipped with the most up-to-date communication technologies, including 5G will also open on the free zone’s premises.

 

Amna Lootah, Director-General of DAFZ, said, “This partnership will further contribute to enhancing the expertise and experience of employees in our Hayak programme, thereby enriching DAFZ’s portfolio of exceptional facilities, incentives, and benefits.”

 

Fahad Al Hassawi, CEO at du, said, “As part of this partnership, we will offer a diverse and customised package of exclusive offers to companies based in free zone to ensure that their business requirements are met. We are also pleased to become a strategic partner of DAFZ’s Hayak programme to provide a package of comprehensive offers and benefits to a large number of employees across different sectors.”

 

This agreement is as a continuation of mutual and successful cooperation efforts between the two sides. Last year, the two parties signed a partnership agreement to automate licensing processes for activities that require a no-objection certificate (NOC) from other government entities in a single platform enabled through Blockchain, with DAFZ being the first free zone to provide this service. The new agreement is also an extension of the free zone’s recent efforts to strengthen its network of partners in a number of countries around the world.

 

Source: Emirates News Agency

Mansoor bin Mohammed tours GITEX GLOBAL 2022

DUBAI, H.H. Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum today toured GITEX GLOBAL 2022, the world’s largest technology show being held at the Dubai World Trade Centre (DWTC).

 

He said that Dubai’s comprehensive development journey and its adoption of the latest technologies reflect the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. The emirate’s emergence as a hub for global tech companies and app developers has further strengthened its position at the forefront of digital transformation, he added.

 

He highlighted the significance of GITEX GLOBAL 2022 as the world’s largest technology show that brings together companies at the forefront of innovation in the sector to network and explore new partnerships that contribute to shaping a better future for societies.

 

The biggest edition in the event’s history, the 42nd edition of GITEX GLOBAL has brought together 5,000 leading technology companies from more than 90 countries. The event, being held from 10-14 October 2022, is set to bring together more than 100,000 attendees from 170 countries.

 

During his visit, Sheikh Mansoor bin Mohammed toured the exhibition area accompanied by Helal Saeed Al Marri, Director-General of Dubai’s Department of Economy and Tourism. Sheikh Mansoor toured the pavilions of a number of companies at GITEX GLOBAL where he was briefed about the cutting-edge technology solutions and digital products displayed at the event. He visited the pavilions of G42, where he learned about the company’s products and solutions in the fields of artificial intelligence and cloud computing. He also toured the pavilions of Abu Dhabi’s Technology Innovation Institute, Dell, Honeywell, and Ericsson.

 

At the Huawei stand, which represents its largest-ever participation in the technology show, Sheikh Mansoor viewed the company’s metaverse, artificial intelligence and cybersecurity solutions and applications. He also visited e&’s stand where he was given a glimpse into the future of mobility as demonstrated by a fully autonomous electric vehicle developed through a collaboration between Cadillac Arabia and e& (formerly known as Etisalat Group).

 

GITEX GLOBAL will explore every facet of the digital through seven experience ecosystems — North Star Dubai – bringing together a record 1,000 start-ups with 600 investors – Fintech Surge, Ai Everything, Future Blockchain Summit, Marketing Mania and two new event platforms, Global DevSlam and X-VERSE.

 

Source: Emirates News Agency

UAE’s educational and entertainment family station -360 Radio launched

DUBAI, 360 Radio, a station for expatriates and families in the Gulf region with education as a thrust area, was launched today by Abu Rashid, a renowned Arab Media Personality in the UAE.

 

“Radio 360 has started with a good idea as it targets students, families and education alike. As envisioned by the Father of the Nation, Sheikh Zayed, the UAE is a country that pursues an inclusive culture,” Abu Rashid explained.

 

“I hope that 360 Radio will be a project in support of the educational programme and a platform to spread the message of students and teachers, and cordially collaborate with authorities such as the Ministry of Education for various academic and non-academic projects”, he said.

 

“The cosmopolitanism of the UAE is a beautiful asset and 360 Radio cherishes it. Listening to people who are different enable us to learn new things about the world we live in, which is why the station’s motto is “Listening is a virtue” and 360 Radio facilitates these conversations among the expatriates for whom UAE is their foster land, while remembering their motherland, cultures and languages,” said Sheikh Sultan Bin Saqr Al Nuaimi, Vice Chairman of Ajman Chamber of Commerce and Industry, and Chairman of 360 Radio, during the inauguration ceremony.

 

360 Radio, an online-digital radio, equipped with the latest smart software and technologies, envisages a world in which people listen more and understand each other better through educational and entertainment programmes. The bilingual station, operating primarily in English and Malayalam, will also be incorporating entertainment and educational programmes in Hindi, Tamil, Bengali and other Indian and South Asian languages. In addition, 360 Radio will make its educational programmes available as podcasts on the website, while the social media accounts will be presenting current affairs and expatriate news.

 

Source: Emirates News Agency

Dubai Future Forum concludes, setting pathway for a promising future

DUBAI, The inaugural Dubai Future Forum, organised by Dubai Future Foundation (DFF) and held under the patronage of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Chairman of the Executive Council and Chairman of the Board of Trustees of Dubai Future Foundation, ended today, unveiling strategic pathways to enable societies to flourish, economies to grow, countries to thrive and humankind to prosper.

 

 

Hosted by Dubai’s Museum of the Future on 11-12 October, the world’s largest two-day gathering of futurists brought together more than 400 experts, 70 speakers, 1,000 attendees and 45 leading institutions to explore myriad topics, including space travel, climate change, digital inclusion, ethical artificial intelligence and preparing for the future.

 

 

It firmly established the UAE and Dubai as a leading global destination to deepen partnerships between like-minded organizations who share a commitment to work collectively on creating a better world.

 

 

Among the most striking claims were that computers and televisions will disappear in less than 50 years. And that there are still three billion people who do not use the internet, therefore, quick and effective solutions must be developed to bridge the digital divide. The private sector will have a major role to play in shaping legislation that will allow humankind to explore new frontiers of the known universe. Moreover, the cost of maintaining human information is likely to decline significantly, the focus of wealth in the future will be knowledge, while the future of digital money and mediums of exchange will be disrupted heavily.

 

 

Experts also heard of a world where hydrogen will be extracted from seawater to create a new era of renewable energy, how progress in artificial intelligence will be measured in seconds, and that the total value of investments in the space industry could reach USD 20 trillion by 2040.

 

Concluding the Dubai Future Forum, Khalfan Belhoul, CEO of Dubai Future Foundation, called on the world’s greatest minds and experts to redouble work in anticipating the future to help humankind avoid challenges in the future.

HE Belhoul said: “We have come here today because in the years to come, we need to be able to foresee challenges and make educated predications based on what we know and what we have already experienced.”

 

 

He underlined Dubai’s global role in foresight and acting as a platform for collaboration. “For Dubai and the UAE, foreseeing the future is in our DNA. In just few decades, Dubai transformed into a leading city of the future and a diverse metropolis.”

 

 

He continued: “His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, has carried this torch forward as we journey into the future. Dubai Future Foundation came to life as part of His Highness’ vision to institutionalize foresight. The foundation was built to not only embrace the future but to equip us, the people of today, with the right tools to take charge of building for tomorrow.”

 

 

Belhoul said: “This is not only the first edition of the Dubai Future Forum. It is a first significant step towards galvanizing the global community to carve out a collective and shared future. There is still so much more to be done. This forum is our way of building a legacy and creating a collaborative future together. Dubai is a new epicenter of intellectual development, and it is eager to create real change in the world.”

 

On the sidelines of the Forum, Dubai Future Foundation signed a Memorandum of Understanding (MoU) with World Futures Studies Federation (WFSF) and Public Sector Foresight Network (PSFN) to define pathways for future collaboration, joint research and knowledge-sharing opportunities.

 

 

The signing followed the announcement to establish the Global Future Society, headquartered at the Museum of the Future and co-founded by the DFF, Association of Professional Futurists and The Millennium Project; creating an alliance that will establish Dubai’s Museum of the Future as home for the world’s futurists and visionaries.

 

 

During an interactive workshop titled ‘Can We Predict 2023’, Dr. Patrick Noack, Executive Director – Future, Foresight and Imagination at Dubai Future Foundation, brought 110 participants together to explore near-term trends and how governments, companies and societies should deal with them. They discussed issues likely to affect the short-term future, including paper transactions, plastic bags, digital services, gender equality, inflation, economic slowdowns, climate action, mental health, social unrest and digital education in an age of virtual reality.

 

 

The vision of UAE and Dubai also came in a lot of praise from experts across the globe. Speaking during the forum, Amy Webb, CEO of Future Today Institute, said: “Dubai is a rare exception where foresight is a key part of government decision making. If there was more foresight at a government level globally, governments would be more comfortable with uncertainty, they would think the unthinkable and they would create strategy for mitigation and growth.”

 

 

Among other things, the sessions during Dubai Future Forum emphasized how governments, businesses and societies should implement actionable foresight that leads to strategies to mitigate risks and enable growth.

 

 

The Dubai Future Forum brought together 45 global institutions such as the Organization for Economic Co-operation and Development, the Future Today Institute, the Data Trusts Initiative, the Future of Humanity, the Social Design Institute, the Middle East Institute, EY, Khalifa University, and the Regulations Lab.

The Dubai Future Forum will be hosted annually by DFF to support Dubai’s future agenda by providing new networking and community building opportunities for global thought leaders to convene and design collaborative solutions for an inclusive and sustainable future.

 

Source: Emirates News Agency