DUBAI, Emirates has started a new ‘Home Check-in’ service that offers customers the option to check in from home.
This service is provided free of charge to Emirates’ First Class customers based in Dubai and Sharjah, where the Check-in Agents will visit their homes or hotels at pre-booked timings to complete all check-in formalities, including document verification, checking-in of baggage, and issuing boarding passes. There is an allocated counter at the airport for any last-minute extra luggage.
The Check-in Agents will take the luggage directly to the airport, while customers can choose to go to the airport at their convenience using the pre-booked Emirates complimentary chauffeur-drive service.
The complimentary Home Check-in service must be booked at least 24 hours prior to flight departure time and the latest check in for the home service is six hours before the flight’s departure, Emirates said in a press release.
On arrival at Dubai International airport (DXB), which must be minimum of 90 minutes prior to the flight, customers can proceed directly to immigration and security, and then continue to Emirates’ dedicated First Class Lounge.
All Emirates customers can experience a smooth and contactless experience at the airport by using the Emirates App to check-in and issue a mobile boarding pass and using the Emirates’ self-service bag drop.
Registered customers can continue hands-free through the airport by using the integrated biometrics tunnel and smart gates at DXB.
From the Emirates Lounge, customers can directly board their flight through a private air bridge on certain routes.
The airline offers over 1,700 First Class seats across its fleet of A380 and Boeing 777 aircraft.
Source: Emirates News Agency